TQM-unit 5

PART A( 2 marks)
1. What is ISO?
2. What is the function of ISO 9000?
3. What is Indian Standard quality system?
4. Give the importance of documentation in ISO.
5. Write any 4 steps in implementation of quality system.
6. Define quality audit.
7. What are the objectives of quality audit?
8. What are the benefits of ISO 14000 series of standards?
9. List out the stages of an audit.
10.What do you mean by Environmental Policy?
PART B
1. Explain the steps to be followed in implementing quality system ISO 9001:2000(16)
2. What are the requirements of ISO 14000? Explain them briefly. (16)
3. Define quality system and explain the evaluation of ISO 9000. (16)
4. Explain ISO 14000 with an Industrial application. (16)
5. Explain the steps followed to get ISO 9000 certification for an educational institute. (16)
6. What are the elements of ISO 9000:2000 quality system? (16)
7. Explain in detail about the quality auditing with its different types. (16)
8. Discuss in briefly about the documentation of quality system. (16)