TQM- unit 4

Part-A
1. Define Benchmarking.
2. What do you understand by QFD?
3. Why TPM is required? Give its types of maintenance.
4. What do you mean by FMEA? Give its types.
5. What is Taguchi’s Loss Function concept?
6. List out the various steps involved in a benchmarking process.
7. What do you mean by HOQ?
8. What are the 4 stages of FMEA?
9. Define reliability.
10. What are the responsibilities of a FMEA team.
PART B
1. Explain QFD with a suitable example. What are its advantages and Limitations.(16)
2. Write short notes on:
(a) Taguchi’s Quality Loss Function (8)
(b) FMEA (8)
3. Write short notes on
(a) Benchmarking (8)
(b) TPM (8)
4. Explain HOQ with the various steps involved to build it. (16)
5. Explain the types of benchmarking and its benefits and pitfalls. (16)
6. Discuss in detail about the FMEA team and FMEA documentation. (16)